Job description of Night Supervisor

Duties and responsibilities of Night Supervisor

• Check the log book and follow up any special instructions left by evening shift.
• Conduct briefing at the beginning of the shift and check proper grooming of staff.
• Ensure that all public areas are thoroughly cleaned at night, which is the only time when traffic is low.
• Clear departure rooms to the front office if necessary.
• Prepare Housekeeper report for the front office.
• Inspect VIP rooms and ensure that the room attendant has followed the procedure set in case of VIPs arrivals at Night.
• Plan the order of work according to priority and direct the staff accordingly.
• Make sure that departure rooms are serviced and made ready as soon as possible in order that reception may re-let at any time.
• Organize special cleaning of rooms as required.
• Records all lost and found items and follow the procedure.
• Anticipate guest’s requirements at all times, thereby ensuring comfort and satisfaction.
• See that all lost and found articles are deposited with the control desk.
• Ensure the submission of room attendant’s reports and the room status report.
• Help with the training of staff.
• Report any safety and security hazards.
• Key control on night.
• Any other job assigned to him/her by the Assistant Housekeeper.

Interview Questions for Night Supervisor

• Do you know anyone who works with our company?
• What steps do you follow to study a problem before making a decision?
• Have you done this kind of work  before?
• How did you prepare for this work?
• What quality of yours or personal trait matters the most in your careers?
• What kind of events cause you stress on the job?
• Describe a time you were faced with stresses which tested your skills?