What is Guest supplies?
Guest supplies include all items that are conducive to the guest’s material comfort and convenience.
These may be grouped under guest amenities, guest expendables, guest essentials, and guest loan items.
Guest Amenities
Includes all the luxury items that a hotel provides to its guests at no extra cost.
These includes:
- Coffee Maker
- Quality Pen
- Chocolates
- Biscuit Platters
- Bathrobes
- Flowers
- Free beverages in Minibar
- Free Snacks
- Business Kit e.g. pins, small stapler, paper clips
Bath Room Amenities
These includes:
- Bath Gel
- Bobble Bath
- Body lotion
- Body talc
- Body oil
- Deodorant
- Moisturizer
- Shower cap
- Shampoo
- Hair conditioners
- Grooming kit i.e. nail clipper, small scissors, comb
- Loofah Pads
Guest Expendables
Includes those guest supplies that are expected to be used up or taken away by the guest on leaving the property.
These includes:
- Laundry bags and laundry forms
- Match boxes
- Guest stationery folder which includes scribbling pads, postcards,ballpoint pens, pencils
- Magazines
- Plastic utility bags
- Sewing kit/Dutch wife
- Shoe mitts
- Disposable slippers
- Tent cards
- Coffee sachets
Bathroom Expendable supplies
These includes:
Disinfected paper strips/WC strip (to seal WC after cleaning)
- Toilet roll
- Face tissues
- Soap bars-bath, hand
- Soap flakes
- Sani-bags
- Sanitary pads
- Face wash
- Shaving kit-after shave, razors, cologne
- Dental Kit which includes toothbrush, toothpaste, mouthwash
Guest Essentials
Include items that are essential to the guestroom but are not used up or expected to be taken away by guests.
These includes :
- Cloth hangers
- Drinking glasses
- Plastic trays
- Ice buckets
- Water jugs, water bottles
- Ashtrays
- Waste baskets
- DND cards
- Breakfast knob card
- Room service menu card
- Polish my shoes card
- Make my room card
- Collect my laundry card
- Tent cards
- Service directory
- Guest house rules
- The bible or Gita or Quran
- Linen i.e. bed & bath linen
Bathroom guest essentials
These includes :
- Blade dispensers
- Tooth glasses
Guest Loan Items
Include supplies that are not normally found in the guestroom, but available to the guest on request.
These includes:
- Ironing boards
- Irons
- Hair dryers
- Hot-water bottles
- Electric shavers
- Alarm Clocks
- Cribs