I think you know guest complaints are an inevitable part of the hospitality industry. They can create stress for staff and leave a negative mark on the guest experience. But, when handled correctly, complaints become valuable opportunities to improve service. That’s why the “LEARN” acronym is (Listen, Emphasize, Apologize, Respond and Notify) must-have tool for […]
You know we hotelier how much give the importance of guest, but there is a acronym of “Guest”. That is Greet, Understand, Educate, Satisfy and Thank. But actually you know “GUEST” isn’t a literal full form, but a customer service philosophy. So let’s expand this guest philosophy and why it’s importance for us. Guest Full
Looking for the best hotel management college in India then IHM Bangalore, stand out in India. This college consider the premium institute for hospitality career. So in this article we will discuss all about IHM Bangalore, which courses they offer, admission criteria and eligibility and overall placement with top Recruiters brands . About IHM Bangalore
IHM Bangalore: History, Admission, Eligibility, Courses, Campus life Read More »
If you’re passionate about hospitality, the Institute of Hotel Management Hyderabad (IHM Hyderabad) should be on your radar. This prestigious institution has consistently ranked among the top hotel management schools in India, producing graduates who shape the industry across the globe. IHM Hyderabad’s alumni hold leadership positions in renowned hotels and restaurants, a testament to
Institute of Hotel Management Hyderabad (IHM Hyderabad) Read More »
