It is rightly said that the first impression is the best and lasting impression. This statement also perfect for Hospitality industry. So in this article we will discuss different grooming standard for male and female in hospitality industry. You should always keep this in mind that the first impression given by an employee of a …
Grooming standard in Hospitality industry | & How to develope it? Read More »
Rooms are very important revenue factor in hotel, because Room are sold it sold again and again. Their are different types of room occurred in hotel. About 50 % revenue comes from the hotel selling the rooms, so which types of hotel rooms offers, it’s very important for their overall revenue. Also hotel guest room …
There are primarily four types of guest complaints that employees in a hotel come across: Technical/Mechanical Complaints Service related Complaints Attitudinal Complaints Unusual Complaints 1. Technical/Mechanical Complaints These complaints relate to the malfunctioning of hotel equipment or a set of guest supplies provided by the hotel. These may be due to problems with the air-conditioning, …
Handling the Keys it is most important factor in hotel. Generally Housekeeping and Front office department responsible for key control. So the in this article we will discuss different types of keys in hotel and their control. Different types of keys in Hotel Emergency Key Master Keys Guestroom Keys Supply Keys Card Keys 1. Emergency …
