Front Office

Front Desk in Hotel : it’s Responsibilities, Executive and Many more

Being one of the first (and often last) points of contact with a hotel guest, the front desk plays a big role in the hotel. The front desk manages the in/out flow of guests on a daily basis. The front desk is often called the “hub” or “command center” of the rooms division because so […]

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PV Ratio : Along with Formula, Uses, Calculation & Example

What is the PV Ratio? The PV Ratio, also known as the Profit-Volume Ratio, is a financial metric that measures the relationship between a company’s profits and its sales revenue. It represents the percentage of each sales dollar that contributes to the company’s profits after covering its variable costs. PV Ratio Formula PV Ratio =

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8 Tips for Mastering Telephonic Communication Skills in the Workplace

In today’s digital age, how Importance of telephonic communication, you know that. However, the ability to effectively communicate over the phone is still a crucial skill that can make or break a business or personal relationship. Whether you’re making a sales call, conducting an interview, or simply catching up with an old friend, having strong

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All about Sleeper & Skipper What is it ? Meaning, Difference between them

What is the Sleeper meaning ? In the hotel industry, a “sleeper” in front office typically refers to a guest who checked in into a hotel room but spends little or no time in the room during their stay. The term is often used by hotel staff to describe a guest who appears to have

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