Guest check-out procedure is very important as all guests are in a hurry to leave the hotel to catch the train, bus or flight to their next destination. Therefore, in this case, the receptionist needs to plan their work more carefully as a professional. Guest check-out is the final phase of the Guest cycle and …
Need to Know all about Check-Out procedure in Front office Hotel Read More »
A hotel Cashier collects money from guests for their lodging and any other charges they may incur during their stay, including food and beverages, room service, and telephone or computer charges. Financial transactions that take place at the reception Job description of Front office Cashier Duties and responsibilities of a cashier Keeps records of all …
In Hospitality besides personal appearance, another important way in which your personality comes across is when you communicate with each other So the word Communication is derived from the Latin term communicare or communico both of which means to share something, therefore Communication is a process, transferring or exchanging information, ideas, views and feelings two …
How to Improve Communication Skills in hospitality Read More »
The hotel accept reservation on the basis of availability of rooms, Room preferred by the guests, forecasts profile of the guest and so on. The reservation made by guests could be tentative, comfirmed or waitlisted. The following chart shows you Different types of Reservation in Hotel – 1) Confirmed Reservation A confirmed reservation is an …
